Privacy Policy & Terms of Use

Last updated: April 2025

At InnoLoom Solutions, we respect your privacy and are committed to protecting your personal data in full compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union’s General Data Protection Regulation (GDPR). Please take the time to read this policy carefully.

Definitions:

• User/Client: Any professional or capable natural person, or legal entity, who visits or uses https://www.innoloomsolutions.com/ (hereafter “Site”).

• Services: All digital learning solutions and related consulting, design, and integration services provided by Innoloom Solutions (“Innoloom”).

• Content: All text, images, video, and other media published on the Site.

• Personal Data: Any information relating to an identified or identifiable natural person, as defined by the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).

• Controller: Innoloom Solutions, responsible for determining purposes and means of processing Personal Data.

• Processor: Any third‑party (e.g. hosting provider) that processes Personal Data on behalf of Innoloom.

Terms of Use:

By using this Site, you accept these terms in full. Innoloom reserves the right to modify them at any time; any changes will be posted here. The Site is normally available at all times, but may be interrupted for maintenance or unforeseen events without notice.

Services Description:

This Site provides information about Innoloom’s e‑learning strategy, course design, multimedia content, LMS integration, and support services. All content is for informational purposes and may be updated without notice.

Technical Limitations:

• The Site uses modern web technologies (HTML5, CSS3, JavaScript).

• Innoloom is not liable for damage arising from use of outdated or infected equipment.

• Porkbun (our hosting provider) may interrupt hosting for maintenance; Innoloom and Porkbun are not liable for Internet or network failures.

Intellectual Property:

All Site content—texts, graphics, logos, videos, code—remains property of Innoloom or its partners, and is protected under Swiss and international copyright laws. Any reproduction, modification, or public distribution without prior written consent is prohibited.

Liability Limitations:

Innoloom makes every effort to ensure content accuracy but cannot guarantee it is error‑free. Innoloom is not liable for indirect damages or technical issues resulting from Site use. Interactive areas (contact forms, comments) are moderated; Innoloom may refuse or remove any content that violates applicable laws.

Personal Data Management:

At Innoloom Solutions, we collect only the information necessary to make our site work smoothly and to respond to your inquiries. When you browse our pages, we gather technical navigation data—such as your IP address, browser type, device, and the pages you visit—via Google Analytics, and we retain this information for up to 30 days. If you reach out through our contact forms, we also collect the details you provide (name, email, company, and project description) so we can follow up on your request.

We use your data for several purposes: to enable seamless site navigation and handle your contact requests; to send you marketing communications if you’ve given your consent; to protect against fraud and enhance security; and to improve our services through anonymous analytics. All processing is carried out in full compliance with Swiss data protection law (FADP) and the EU’s GDPR, relying on your consent, the performance of our contract, or our legitimate interests.

In terms of retention, we hold analytics data for a maximum of 30 days, while the information you submit via contact forms is kept only as long as needed to fulfill your request or until you withdraw your consent. We never sell your personal data. We may share it with Porkbun (our hosting provider) or other trusted processors who meet GDPR‑level confidentiality requirements, and we will not transfer your data to countries without adequate protections without informing you first.

You retain full control over your information. Under Swiss FADP and GDPR, you have the right to access, correct, or erase any personal data we hold; to restrict or object to its processing; to request its portability; to withdraw your consent at any time; and to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or an EU supervisory authority. To exercise any of these rights, simply email our Data Protection Officer at dpo@innoloomsolutions.com.

Cookies & Tracking:

We use cookies and web beacons to improve Site performance and user experience. You may disable cookies via your browser settings, though this may limit Site functionality.

Hyperlinks:

This Site may contain links to third‑party websites. Innoloom is not responsible for their content or practices and encourages you to review their policies.

Applicable Law & Jurisdiction:

These terms are governed by Swiss law. Any dispute shall be submitted to the exclusive jurisdiction of the courts of canton Vaud, Switzerland, unless mandatory law provides otherwise.

Effective Date: 22.04.2025